Philips Sonicare HealthyWhite Sonic electric toothbrush

Troubleshooting

Is your product not working as it should? Find the solution here.

Device (3)

• My Philips Sonicare brush head falls off my toothbrush handle
• My Philips Sonicare toothbrush is not turning on
• My Philips Sonicare toothbrush turns off by itself

Power/ Charging / Battery life (1)

• My Philips Sonicare toothbrush does not charge

Noise (1)

• My Philips Sonicare toothbrush makes a loud noise

Vibration (1)

• My Philips Sonicare Toothbrush vibration is less powerful than before

Apps (1)

• I cannot connect my Philips Sonicare Toothbrush with the Sonicare App