Try the following to re-initiate the software update
1. Start the update again
• Unplug all connected devices from the TV
• Unplug the TVs power cord for around 1 minute and plug it back in
• Restart the TV
• Initiate the update again
2. Update via USB
• Test another USB flash drive
• If possible, update the TV via the internet by following these steps:
For non-Android TVs:
Press the “Home” button and select:
[Settings] > [Software Update] > [From network]
For Android TVs:
Press the “Setings” button on the remote control of the TV and select:
[All settings] > [Update Software] > [Search for Updates] > [Internet]
Contact the local Philips TV Support if the software can’t be found.
3. Start a forced update
If the regular software update is not possible, try a forced update.
Follow the below hyperlink for more information on how to force the software update:
https://philips-tvconsumercare.kxondemand.com/Portal/en/Faq/All/2865