Get the most out of your product
Setup and tips for simple peace of mind
Frequently Asked Questions
How do I adjust sound sensitivity on the Philips Avent Video Baby Monitor?
Does my Philips Avent Video Baby Monitor need Wi-Fi or an internet connection?
How do I factory reset the Philips Avent Video Baby Monitor?
Can I connect my baby camera to a parent unit of another baby monitor?
What is the operating range of my Philips Avent Video Baby Monitor?
How do I charge the Philips Avent Video Baby Monitor parent unit, and what do the battery lights mean?
How do I use talk-back on the Philips Avent Video Baby Monitor?
How do I play lullabies and soothing sounds on the Philips Avent Video Baby Monitor?
How do I set up or pair my Philips Avent Video Baby Monitor?
What’s the best placement for the Philips Avent Video Baby Monitor baby unit?
What monitoring options are available on the Philips Avent Video Baby Monitor?
Troubleshooting
No sound is coming from my Philips Avent Video Baby Monitor parent unit
I need to re-pair the baby unit and parent unit of my Philips Avent Video Baby Monitor
Connection is often lost between the Baby Unit and Parent Unit
The Philips Avent Video Baby Monitor parent unit battery is draining quickly
The baby unit or parent unit of my Philips Avent Video Baby Monitor won’t turn on, charge, or work
My Philips Avent Video Baby Monitor parent unit is beeping
The Philips Avent Video Baby Monitor keeps switching between day and night vision
My Philips Avent Video Baby Monitor screen is black, but I can still hear audio
Warranty and service
Check the terms of your warranty and start a product exchange or repair