Troubleshooting & support
Philips Sonicare FlexCare Platinum Connected Sonic electric toothbrush with app
HX9191/06
Register your product
Get your extended warranty
Register within 90 days after purchase and get an extended warranty (conditions may apply).
Manuals & Documentation
- User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - User manual PDF file, 736.9 kB
October 24, 2020 - Eco passport PDF file, 206.3 kB
October 24, 2020 - Localised commercial leaflet PDF file, 698.4 kB
January 26, 2023
Frequently Asked Questions
- Can I use my Sonicare toothbrush without the app?
- Why is the guided brushing feature in the Sonicare app not working?
- What do the battery status lights indicate on my Sonicare toothbrush?
- How long should my Sonicare toothbrush battery last?
- Where can I purchase accessories for my Sonicare toothbrush?
- Can I replace the battery of my Sonicare toothbrush?
- Can I use my Sonicare charger with other toothbrushes?
- Why is there a gap between my brush head and handle?
- Why does my Philips Sonicare app require permissions?
- How do I change the intensity settings on my Sonicare toothbrush?
- Which brush head fits my Sonicare toothbrush?
- Can I use my Philips Sonicare Toothbrush in the shower?
- How do I register my Sonicare toothbrush?
- In which countries is the Sonicare app available?
- What are the brushing modes for my Sonicare toothbrush?
- How does the brushing guidance work in the Sonicare app?
- How do I charge my Sonicare toothbrush?
- How to recalibrate Philips Sonicare toothbrush pressure sensor settings
- How to clean my Philips Sonicare toothbrush?
- How do I use my Sonicare toothbrush with braces?
- How do I connect my toothbrush to the Sonicare app?
- How do I brush my teeth using the Sonicare app?
Troubleshooting & repair
Is your product not working as it should? We are here to help. Find the solution here.
Choose subject
Warranty and service
Check the terms of your warranty and start a product exchange or repair Contact Philips
We are happy to help you
