Discontinued
Frequently Asked Questions
Which brands/brush heads fit in the Sonicare Sanitiser?
How does the brushing guidance work in the Sonicare app?
How long should my Sonicare toothbrush battery last?
Where can I purchase accessories for my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
How often should I replace my Philips Sonicare Brush Head?
In which countries is the Sonicare app available?
Why is there a gap between my brush head and handle?
What are the brushing modes for my Sonicare toothbrush?
Which brush head fits my Sonicare toothbrush?
Can I use my Sonicare charger with other toothbrushes?
How do I register my Sonicare toothbrush?
Can I replace the battery of my Sonicare toothbrush?
How do I charge my Sonicare toothbrush?
How to recalibrate Philips Sonicare toothbrush pressure sensor settings
How do I use my Sonicare toothbrush?
How do I use my Sonicare toothbrush with braces?
How do I connect my toothbrush to the Sonicare app?
How to clean my Philips Sonicare toothbrush?
Parts & Accessories
Troubleshooting
My brush head is difficult to attach or remove.
I cannot connect my toothbrush to the Sonicare app
My brush head falls off my Sonicare toothbrush
My Sonicare toothbrush turns off by itself
My Sonicare toothbrush is not vibrating
My Sonicare toothbrush is not charging
My Sonicare toothbrush is vibrating less powerfully
My Sonicare toothbrush vibrates too powerfully
My Sonicare toothbrush makes a loud noise
Warranty and service
Check the terms of your warranty and start a product exchange or repair