Frequently Asked Questions
How should I trim my beard with my Philips product?
Can I use my Philips groomer while connected to the power outlet?
Why does my product take longer to charge than expected?
Where can I find the model or serial number of my Philips groomer or clipper?
Can I rinse my Philips Groomer with water?
How do I charge my Philips groomer, trimmer or clipper?
Why is there white grease inside my Philips groomer/trimmer/clipper?
How do I clean my Philips groomer?
How do I attach/detach an attachment of my Philips Groomer?
Parts & Accessories
Troubleshooting
My new Philips beard trimmer or shaver doesn't turn on
My skin is irritated after using my Philips Groomer
The battery of my Philips groomer/hair clipper runs out quickly
My Philips groomer, trimmer or clipper is not charging
My Philips Hair Groomer/Clipper is making a strange noise
My Philips Groomer is trimming my hair unevenly
My Philips nose trimmer doesn't work
I can't find the USB adapter/charger for my Philips product
Warranty and service
Check the terms of your warranty and start a product exchange or repair