If your 90 day free trial period for Cry Translation service does not work, the troubleshooting tips below may help you find a solution.
- Ensure that you use the same user account to log in to the service.
- Ensure that the Baby Unit is online. Cry Translation only works when your Baby Unit is connected to the Internet.
- The 90 day free trial period has ended. You can subscribe to the Cry Translation service via the App.
- If you are a new user but the free trial is still unavailable, please contact us .