In many cases, when a product doesn’t behave as you’d expect, the problem can be resolved at home with no need to be without your product.
Be sure to check our online help before looking to book a repair.
In the Find your product section of our website you can find:
- User manuals & Quick start guides
- Software updates
- FAQ’s, Tips and Tricks & Troubleshooting
- Accessories & Spare parts
- Tutorial Videos
- Awards and reviews
If you cannot resolve the issue yourself and your product is in warranty your product can be repaired or exchanged free of charge.
To check if your product is still in warranty please check our general warranty document.
If your product is no longer under warranty please contact our call centre and they will try to assist you.