Philips Support
Why does my product take longer to charge than expected?
The estimated charging time for your product is based on charging with a 5 V, equal to or higher than 1 A, USB adapter. Most USB adapters will provide sufficient power to charge the product within the specified time. If an adapter with a lower power rating is used, charging can take longer.
To ensure the correct charging time, we recommend using a 5 V, 1 A USB adapter.
Don't have one? You can obtain a suitable adapter from Philips (for example, the HQ87 IPX4 USB adapter) via www.philips.com/support.The information on this page applies to the following models: HS5980/15 , MG5952/30 , MG5951/15 . Click here to show more product numbers ›