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Water leaks out from the base of my Philips Stand Garment Steamer

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Philips Support

Water leaks out from the base of my Philips Stand Garment Steamer

If water is leaking from the base of your Philips Stand Garment Steamer, please find possible causes and solutions below.

Make sure that the water tank cap is completely closed (turn clockwise to lock) and the de-calc knob secured by turning it to the lock position.

Please make sure that the water tank is correctly placed and the water tank cap aligned.

When the steamer head and/or steam hose are left in low position for a long time (≥5 mins), you may notice water leaking. In that case, please lift the steamer head to straighten the hose vertically. This allows pressure to be released inside the tank.

Note: Avoid steaming at low position.

If the water level inside the tank is low, it will allow pressure to be built up inside. Remove the water tank and fill it at least up to half full.

If the solutions above did not solve the issue, contact us for further assistance.

The information on this page applies to the following models: GC558/36 , GC4881/20 , GC4850/02 . Click here to show more product numbers ›

Frequently Asked Questions

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Philips Support

Water leaks out from the base of my Philips Stand Garment Steamer

Secure water tank cap and de-calc knob

Insert water tank correctly

Steamer head and/or steam hose left in low position

Low water level in water tank

Frequently Asked Questions