Water leaks out from the base of my Philips Stand Garment Steamer
Published on 03 April 2023
If water is leaking from the base of your Philips Stand Garment Steamer, please find possible causes and solutions below.
Secure water tank cap and de-calc knob
Make sure that the water tank cap is completely closed (turn clockwise to lock) and the de-calc knob secured by turning it to the lock position.
Insert water tank correctly
Please make sure that the water tank is correctly placed and the water tank cap aligned.
Steamer head and/or steam hose left in low position
When the steamer head and/or steam hose are left in low position for a long time (≥5 mins), you may notice water leaking. In that case, please lift the steamer head to straighten the hose vertically. This allows pressure to be released inside the tank.
Note: Avoid steaming at low position.
Low water level in water tank
If the water level inside the tank is low, it will allow pressure to be built up inside. Remove the water tank and fill it at least up to half full.
If the solutions above did not solve the issue, contact us for further assistance.
By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein.