Products
- Personal care
  - For men
  - For women
  - Oral healthcare
- Household products
  - Kitchen
  - Ironing and garment care
    - Irons
  - Home cleaning
  - Air care
    - Air purifier
  - Water care
    - Water drinking solutions
- Sound and vision
  - TV, monitors and video
  - Audio
  - Communication
    - Landline phones
  - Accessories
- Mother and child care
  - Philips Avent products
  - Guidance and support
    - Healthcare professionals
- Lighting
  - Philips Hue
    - Philips Hue
  - Consumer lighting
    - Consumer lighting
- Health
  - Sleep
    - Sleep devices
  - Asthma and COPD
    - Respiratory care
- Automotive
  - Bulb finder
    - Find the right bulb for your vehicle
    - Car lights
  - LED lighting
    - LED headlight bulbs
    - LED signaling bulbs
  - Vehicle lights
  - Automotive health and wellness
    - Car air quality
- Parts and accessories
  - Personal care
  - Household appliances
    - Household appliances parts and accessories
My Philips
Support
- Customer support
- Support contact
Consumer products
- Professional healthcare
- About us
Other business solutions

Support homepage
The lights on my Philips Lumea are blinking

Support homepage

Philips Support

The lights on my Philips Lumea are blinking

The lights on your Philips Lumea may blink to provide you with important information. The most common ones are:

Ready-to-flash light is blinking and is orange
Intensity lights and ready-to-flash are blinking
Intensity lights blink simultaneously
Intensity lights are blinking back and forward from 1 to 5
Intensity 1 light is blinking/Lumea reverts to intensity 1

Read on to find out what to do in these scenarios.

The area of your skin you are treating is too dark and the device is preventing you from flashing to protect you from harm. This can also happen after you have tanned.

Lumea might not be suitable for your skin tone. Check the skin tone table in your user manual (which is also available online) to find out if Lumea is suitable for you.

The device has entered error mode and needs to be reset. Turn off and unplug your Lumea. Allow it to cool and clean it before resuming treatment.

For the following Lumea models: BRI87X, BRI90X, BRI91X, BRI93X, BRI94X, BRI95X, BRI97X, BRI98X, BRI99X, BRP958: The attachment is not attached properly or electronic contacts on the attachment are not clean.

Make sure you attach the attachment completely. If necessary, clean the electronic contacts on the attachment. Try a different attachment if the problem persists.

For the following Lumea models: BRI92X, SC199X: The device has entered error mode and needs to be reset. Turn off and unplug your Lumea. Allow it to cool and clean it before resuming treatment.

This means an integrated safety feature is preventing your device from flashing before the temperature becomes too high and potentially harmful.

This is normal behaviour of the device. Let your Lumea cool down with the fan on. After cooling down, your Lumea will be ready to use again. Use your Lumea in a cool environment and take breaks during treatments.

The attachment is not attached properly or electronic contacts on the attachment are not clean.

Make sure you attach the attachment completely. If necessary, clean the electronic contacts on the attachment. Try a different attachment if the problem persists.

If you have more questions, contact us for further support.

The information on this page applies to the following models: BRI947/00 , BRI953/02 , BRI953/02R1 . Click here to show more product numbers ›

Frequently Asked Questions

Can I use my Philips Lumea on my bikini area?
Why is there an air bubble on the glass of my Philips Lumea?
How do I find the correct Philips Lumea light intensity for me?
At what age can I use Philips Lumea?
How often should I use my Philips Lumea?

Looking for something else?

Discover all Philips Support options

Support Homepage

Consumer products

Customer support
MyPhilips - register your product

Healthcare professionals

Explore Healthcare professionals
Contact and support
Customer service portal
Shops
Resource center

Philips Support

The lights on my Philips Lumea are blinking

Ready-to-flash light is blinking and is orange

Intensity lights and ready-to-flash are blinking

Intensity lights blink simultaneously

Intensity lights are blinking back and forward from 1 to 5

Intensity 1 light is blinking/Lumea reverts to Intensity 1

Need more support?

Frequently Asked Questions