Discontinued
Frequently Asked Questions
Do I have to add a lens filter to the thermometer?
Can I pair my Philips Avent thermometer to the HealthSuite app?
My Philips Avent ear thermometer shows a battery symbol
Can I pair my Philips Avent smart thermometer with other apps?
Can I use the Philips ear thermometer without the app?
What is a fever?
How do the Philips ear thermometers differ?
Why measure body temperature in the ear?
What happens to my data if my Philips Avent ear thermometer battery dies?
Which ear to use for my Philips Avent thermometer?
Why can't I do two measurements right after each other?
How to tell if the batteries of my Philips Avent Smart ear thermometer are running low?
Is the Philips or Smart Ear thermometer safe to use for my baby?
How do I measure with the Philips Avent ear thermometer?
What is happening to the uGrow Smart Baby Monitor app?
How to change my Philips Avent ear thermometer from °C to °F?
How to clean the Philips Avent Smart ear thermometer
How to get accurate readings from your Philips ear thermometer.
Troubleshooting
The thermometer resets if I pull out the battery strip
My Philips Avent Ear thermometer readings fluctuate
My Philips ear thermometer indicates LO/HI.
My Philips Avent ear thermometer doesn't respond/reset
What should I do if I don't trust the reading?
My ear thermometer readings differ at different times
Warranty and service
Check the terms of your warranty and start a product exchange or repair