Troubleshooting & support
Cinema 21:9 Platinum Series Smart LED TV
58PFL9956H/12
Manuals & Documentation
- User manual PDF file, 7.7 MB
March 2, 2023 - User manual PDF file, 7.0 MB
February 22, 2023 - User manual PDF file, 6.9 MB
March 8, 2023 - User manual PDF file, 6.4 MB
March 3, 2023 - User manual PDF file, 7.9 MB
February 24, 2023 - User manual PDF file, 7.3 MB
March 8, 2023 - User manual PDF file, 6.2 MB
March 3, 2023 - User manual PDF file, 6.3 MB
March 3, 2023 - User manual PDF file, 6.4 MB
March 2, 2023 - User manual PDF file, 7.3 MB
February 24, 2023 - User manual PDF file, 6.7 MB
March 8, 2023 - User manual PDF file, 6.4 MB
March 8, 2023 - User manual PDF file, 6.3 MB
February 22, 2023 - User manual PDF file, 6.3 MB
March 2, 2023 - User manual PDF file, 7.2 MB
February 21, 2023 - User manual PDF file, 6.3 MB
March 1, 2023 - User manual PDF file, 7.3 MB
March 9, 2023 - User manual PDF file, 7.8 MB
February 24, 2023 - User manual PDF file, 9.0 MB
March 8, 2023 - User manual PDF file, 8.2 MB
February 22, 2023 - User manual PDF file, 7.0 MB
February 28, 2023 - User manual PDF file, 6.3 MB
February 23, 2023 - User manual PDF file, 7.3 MB
March 2, 2023 - User manual PDF file, 6.4 MB
February 23, 2023 - User manual PDF file, 7.0 MB
February 27, 2023 - User manual PDF file, 7.0 MB
February 24, 2023 - User manual PDF file, 7.3 MB
March 8, 2023 - User manual PDF file, 6.7 MB
February 28, 2023 - User manual PDF file, 7.8 MB
February 27, 2023 - User manual PDF file, 6.3 MB
February 23, 2023 - Quick start guide PDF file, 4.2 MB
March 8, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Quick start guide PDF file, 4.2 MB
March 6, 2023 - Localised commercial leaflet PDF file, 824.7 kB
October 4, 2023 - Terms and conditions HTML file, 824.7 kB
March 2, 2023 - Europeenenergylabel PDF file, 824.7 kB
March 1, 2023
Software & drivers
- version: 1.0
TXT file, 12.6 kB
November 24, 2017 - End Users Licence Agreement version: 1.0
TXT file, 12.6 kB
November 24, 2017 - version: 1.0
TXT file, 12.5 kB
August 15, 2019 - End Users Licence Agreement version: 1.0
TXT file, 12.5 kB
August 15, 2019 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - Software upgrade version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 000.014.105.000
ZIP file, 78.2 MB
July 31, 2013 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - Manualupgradesoftware version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012 - version: 1.0
UPG file, 3.1 MB
June 18, 2012
Terms and Conditions
Terms and Conditions
Frequently Asked Questions
- When watching 3D, does Philips TV provide Full HD (1080p) resolution to both eyes?
- Can I use a device from another brand to play 3D content?
- Why did the Scenea photo in Philips TV switch off after some time?
- How to set Scenea to switch off earlier than the normal 4 hours in Philips TV?
- Why do I see the message "Detected a disc with content protection" when Wi-Fi MediaConnect starts projecting in Philips TV?
- When I start projecting, why do I see a message in Philips TV to remove a DVD or Blu-ray disc from my PC?
- When Wi-Fi MediaConnect starts projecting, why do I see a message in my Philips TV screen asking me to close my media players?
- What can I do with Wi-Fi MediaConnect on a PC which is below the minimum requirements?
- Can I connect an external Hard Disk Drive (HDD) to my Philips TV?
- Why is the video projection not smooth on my Wi-Fi G network?
- Can I connect my PC directly to my Philips TV to use Wi-Fi MediaConnect?
- Can I connect a keyboard and/or mouse to my Philips TV?
- How to find the wireless encryption key in my Philips TV?
- Why did my Scenea photo change back to the original image in my Philips TV?
- Does Net TV work when I have connected a Set-Top Box to my Philips TV?
- Can I listen to music while the Scenea photo is on the screen of my Philips TV?
- Does the Electronic Program Guide (EPG) work in my Philips TV with a set-top box?
- Can I change the order in which the Net TV favourites are listed in Philips TV?
- Why does the 3D functionality not work with the PS3 (for outputs of 720p, this TV cannot downscale)?
- Does Philips offer a 3D version of its 21:9 TV?
- Do I need to upgrade the firmware of my 3D Ready Philips TV in order to make it 3D capable?
- What is the lifetime of the battery in the Active 3D glasses?
- Why do I need to purchase an upgrade pack for my Philips 3D Ready TV?
- Can I adjust the depth of the 3D effect on my Philips 3D TV?
- Which 3D formats do the Philips 3D TVs support?
- At around 6 a.m my Philips TV’s front indicator turns off for a few seconds. Is this normal?
- Is the USB extension cable provided in the Wi-Fi Adapter package?
- If the 3D TV technology was developed for feature-length 3D movies, why do you recommend a regular break?
- Can Wi-Fi Media Connect stream multi-channel audio, such as 5.1 channel?
- Why am I asked to connect to the network when I start my Philips Net TV or Browse PC or IP-EPG?
- Why can I not project a DVD or Blu-ray disc that is playing on my PC?
- Why can my Wi-Fi MediaConnect not start projecting straight after my Philips TV starts up from standby?
- If I have a large monitor, how is image quality affected when using Wi-Fi MediaConnect?
- Can Wi-Fi MediaConnect project to several Philips TVs at the same time?
- I lost the download code needed to install Wi-Fi MediaConnect from the website. Can I get a replacement code?
- When I project a Blu-ray disc from my PC to my Philips TV, why does my TV broadcast the sound but display a black window?
- Do I have to replace my HDMI 1.3 cable with a HDMI 1.4 cable of my Philips TV if I need to use it for 3D?
- What kind of antenna should I use for my Philips TV?
- What kind of PC connection should I make with Philips TV?
- Why can I not see my PC folder hierarchy on my Philips TV?
- Can I use my own subtitle files in Philips TV (with file name extension such as srt, smi, sub, ssa, txt and so on)?
- What does the 'Registering...' message mean in my Philips TV when Net TV is starting up?
- Can I loop-through my Philips TV antenna through the set-top-box to receive satellite services (DVB-S) from another service provider?
- Do I have connect the antenna to the Philips TV if I use HDMI connected accessory devices?
- How to get the best performance from my Wi-Fi MediaConnect projections on my Philips TV?
- How to upload my own photo as a Scenea photo in my Philips TV?
- How to install the 3D transmitter on my 3D Ready Philips TV?
- How to set up the settings to achieve the best picture quality in Philips TV?
- How can I see if a service is safe?
- How to synchronize the picture and sound of Philips TV when viewing a DVD from a connected Home Theater System with a built in DVD player?
- How to find DVB-C numbers/values necessary to perform a DVB-C channel installation in Philips TV?
Troubleshooting & repair
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