Troubleshooting & support

QLED
4K Ambilight TV

43PUS8500/12
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43PUS8500/12 QLED 4K Ambilight TV
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  • This television contains lead only in certain parts or components where no technology alternatives exist in accordance with existing exemption clauses under the RoHS Directive.
  • The TV supports DVB reception for 'Free to air' broadcast. Specific DVB operators may not be supported. An up-to-date list can be found in the FAQ section of the Philips support website. For some operators Conditional Access and subscription are required. Contact your operator for more information.
  • Smart TV app availability varies by TV model and country. For more details, please visit: www.philips.com/smarttv
  • Philips TV Remote app and related functionalities vary by TV model, operator and country, as well as smart device model and OS. For more details, please visit: www.philips.com/TVRemoteapp
  • EPG and actual visibility (up to 8 days) is country- and operator-dependent.
  • Netflix subscription required. Subject to terms on https://www.netflix.com
  • Amazon Prime is available in selected languages and countries.
  • Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Amazon Alexa is available in selected languages and countries.
  • Over-the-top media services button on the remote control will be different in each country. Please refer to the actual product in the box.
  • Google Assistant is available in different languages and countries specific to product types.
  • Scope of voice control services via the TV varies according to country and language. For the latest information, please contact our customer care.
  • Apple, AirPlay and Apple Home are trademarks of Apple Inc., registered in the U.S. and other countries and regions.

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