Many times when a product does not perform as expected, the issue can be resolved at home without having to send it for repair.
Please use our online troubleshooting and FAQs to find a solution for common issues:
Find your product and its FAQs
If you are unable to resolve your problem online, you can book your product for inspection by two methods:
1) Register your product online (Exceptions: TV, Avent, Gaggia and Saeco coffee machines) – click here
2) Contact our Contact Centre – click here
Repair will be free of charge if your product is still under warranty.
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