Philips Support
My Philips Steam Iron does not heat up anymore
Published on 25 November 2024
If your Philips Steam Iron stops heating up, there can be several reasons. Please find out here how we can help you.
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A light is blinking blue or white on your Philips Steam Generator Iron:
If your steam generator iron is switched on and the blue/white power light or the LED light on the handle is blinking but the soleplate stays cold, your steam generator iron might be in auto shut-off mode.
When your iron has not been used for 5 to 10 minutes, it enters the auto shut-off mode. To use it again, please press the on/off button.
The heating up light is flashing on your Philips Steam Iron:
If your steam iron is left unused horizontally for more than 30 seconds or vertically (heel rest) for more than 8 minutes, it switches off automatically for safety reasons.
When this happens, the heating-up light flashes. Move the iron to turn it on and it will start heating.
No light is blinking (only applicable to STH2050):
When using the handheld steam iron in the same mode continuously for 12 minutes, it will stop working automatically. Please press any button to trigger the steam iron to work again. -
The information below is not applicable to STH2050.
Please make sure to set the temperature to the desired setting based on the ironable fabric that you have.
After 2 to 3 minutes, the soleplate should be hot.
If wrinkles are not easy to remove, the garment may not be moist enough. Wet the garment slightly and increase the temperature of the iron using the temperature dial. -
Please check the mains cord, the plug and the wall socket. Make sure everything is properly connected. -
If your iron comes with dual voltage setting, make sure that this is set according to your location (e.g. 120 V or 240 V). -
If this is the case, there might be an internal electric problem with your iron.
In this case, we recommend that you contact us.
Contact Philips
We are happy to help you
