My Philips handset does not charge

There might be various reasons why your Philips handset is not charging. Please see the below recommendations in order to fix the issue and use your phone again:

The information on this page applies to the following models: D6351B/38 , XL4951S/FR , XL4951S/38 . Click here to show more product numbers ›

Frequently Asked Questions

How long will the batteries of my Philips phone last?
What is 'Calling Line Identifier' (CLI)?
Will Wi-Fi interfere with the function of my Philips phone?
What is DECT?
What are the benefits of using a Philips DECT phone?

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My Philips handset does not charge

General troubleshooting advice

If there is no charge tone when the handset is placed on the base station

If the battery icon is displayed when the handset is placed on the base station

Frequently Asked Questions