My Philips Espresso Machine does not grind coffee beans

If the grinder is turning but your Philips Espresso Machine is not grinding the coffee beans, find our instructions below on how to solve this.

The grind settings knob is located in the bean container. For some machines, you need an extra tool to change the grind setting: the multi-functional tool. To change the grind setting:

Place a cup under the dispensing spout.
Push the button to brew a large coffee/espresso lungo.
When the grinder starts to grind the beans, push the grinder adjustment knob down and twist the knob one notch at a time. Stop twisting the knob when the grinder finishes grinding. In some machines you will need to use the multi-functional key (coffee scoop) to adjust the setting. To do that, put the back end of the pre-ground coffee scoop on the grinder adjustment knob, press it down and then adjust it by one notch.
Brew a cup of espresso and adjust again when needed.

Did these steps not solve the issue? Please contact us for further assistance.

The information on this page applies to the following models: HD8833/11 , HD8856/01 , RI9833/11 . Click here to show more product numbers ›

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