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My Philips Sonicare AirFloss is leaking

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Philips Support

My Philips Sonicare AirFloss is leaking

If you see any leakage from your Philips Sonicare AirFloss, check out our tips below on how to solve this issue.

If the leakage is coming from the nozzle area, try to remove and re-insert it to ensure that the nozzle is fully inserted. There should be a small gap between the nozzle and the handle; this is normal.

If the leakage is coming from the reservoir, there are two solutions you can try.

Reservoir door/cover

After re-filling the reservoir with water/mouthwash, ensure that the reservoir door/cover is closed. You should hear a clicking sound.

Too much water/mouthwash

Ensure that you do not put too much water/mouthwash inside the reservoir.

Still leaking or have questions?
Contact our Consumer Care Agents for further assistance or visit our support page.

The information on this page applies to the following models: HX8432/12 , HX8472/11 , HX8432/23 . Click here to show more product numbers ›

Frequently Asked Questions

Is the battery of my Philips Sonicare AirFloss replaceable?
Where can I buy Philips Sonicare AirFloss and accessories?
Can I use other brands of mouthwash with my AirFloss?
How can I tell which model of Philips Sonicare AirFloss I have?
What do the battery lights mean on my Philips Sonicare AirFloss?

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My Philips Sonicare AirFloss is leaking

Leakage from the nozzle

Leakage from the reservoir

Frequently Asked Questions