Philips Support

I cannot find manual speed 1 and 2 on my Philips Air Purifier

Published on 2021-08-19
Please follow the instructions below if manual speed 1 and speed 2 are missing on your Philips Air Purifier

Firmware upgrade needed

If you cannot see speed 1 and speed 2 on your air purifier, this will be solved by performing a firmware update.
Starting from the end of August 2021, the Clean Home+ app will send a notification to alert you about firmware upgrades.
After your air purifier has been upgraded, it will reach four manual speed levels: sleep mode, manual speed 1, manual speed 2 and turbo. 

If you have not received the firmware update notification by the end of September, please contact us.
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