Philips Support

Songs transferred with Windows Explorer to my GoGear cannot be found

Published on 2017-08-24

Always remember to use the Musicmatch� Jukebox application to transfer songs between the GoGear and your computer. Songs transferred with Windows Explorer will be recognized as other media files and will not be played back by the GoGear micro jukebox.

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.