Continuous Learning

Operational Intelligence is enabled by people, processes and technology.

Continuous Learning is vital

The World Health Organization is unequivocal, “We can’t care for patients properly, if we don’t invest in the health of our professionals. This means also committing to feeding their minds. A healthy workforce is essential to enabling healthy populations.”

Leading healthcare organisations are already taking steps towards providing additional learning opportunities to their staff, in partnership with medical device manufactures, such as Philips. To be at the forefront of the latest development in healthcare, it is crucial to equip our workforce with the right knowledge and training on new technology and processes that have the power to support their work.

As Melissa Kenig from Philips Education Services comments: “As we accelerate towards digital transformation, the people behind the machines can sometimes get forgotten or left behind. The best technological solutions won’t make the impact that’s hoped for it, if the people operating and using them haven’t been taught how to use them to achieve their outcomes. Research has shown that stakeholders who invest in the right mix of skills can help accelerate digital transformation while achieving a happy, motivated workforce. Learning isn’t a nice to have. It’s a mandatory for effective care.”

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Smarter and more flexible working environments are key to attracting talent.

Other than salary, factors around collaboration, autonomy and technology are important when choosing a hospital or practice in which to work.

Workplace culture

Latest equipment / technologies

Reputation

Work life balance

Percentages are NETS. Base (unweighted): Total younger healthcare professionals. Excluding those who selected ‘salary – important to you’(n=663)

Operational Intelligence – Continuous healthcare education

Ecosystem – a term that has entered the common terminology within technology. Our Operational Intelligence approach emphasises efficient hospitals of the future will require people, processes and technology to come together. Healthcare education is a crucial part of this.

Healthcare is a peoples’ business. Whilst technology is streamlining and optimising the ecosystem, the quality of care depends on the right professional with the right skills. Explore our educational offerings to become future-proof.

Continuous healthcare education

Discover why and how Operational Intelligence is transforming the future of healthcare education and how your healthcare system can benefit.

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Creating a learning ecosystem within your hospital

Discover why healthcare transformation involves a significant reinvestment in its workforce to provide knowledge, processes and technological support required to develop the capabilities necessary for Healthcare 4.0.

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Need and opportunities for continuous education

Find out why the shift to value based care starts with valuing and investing in healthcare’s greatest cost and also its greatest resource: its people. Development opportunities and continuous learning opportunities will make them fit for the modern era.

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Co-creating the future of learning

Overview of the Philips Education and Training Services suite of services

Philips Education Services

Philips Education Services can help you unlock the full potential of your people, your technology, and your organisation through innovative, meaningful, and evidence-based healthcare education. With over 1,700 comprehensive training programs and pathways, no other healthcare education programme provides you with a broader choice of advanced learning opportunities, flexible access and delivery, and an engaging, interactive experience.

Philips Education Services Clinical Excellence Agreement

To make continuous education a standardised and possible to deploy full service model, rather than reactive and sporadic, we have developed the Philips Clinical Excellence Agreement. Our proactive multi-year Clinical Excellence Agreement offering takes care of your ongoing clinical education needs, ensuring that your staff know how to use the full breadth of tools and features included on your system(s). This agreement makes it possible to grow staff competency with regular training, clear learning paths and better utilisation of advanced tools. It also ensures consistency in procedures (standardisation of procedures and protocols), keeping staff motivated (limit staff turnover) enabling new hires to adapt and learn fast (onboarding program) and preventing knowledge drain or slippage.