Healthcare

Healthcare services

Supports your enterprise operations to encourage better outcomes and low cost of care.

Service solutions that help you

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Philips is your partner committed to help improve your organization’s key performance indicators (KPIs), including clinical, operational, ­financial and patient/staff satisfaction goals. Enterprise-wide operational excellence is our ultimate goal.

 

Our global footprint helps to empower you with access to meaningful innovation, deep clinical expertise, and data analytics for personalized, actionable insights. This in combination with wide variety of excellent services covering every step of your operations.

 

Tell us where we can help and we will tailor our services to deliver the solution that meets your needs. With outstanding delivery of services with focus on exceptional experience, we help you achieve your goals.

A comprehensive portfolio of our services

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Plan and Design

"Help me understand what I need to do and why"

Planning services

 

We can help you achieve your strategic objectives and assist in making decisions that impact your department, hospital or facility. We can assist in assessing equipment needs, model new clinical services, improve patient and staff satisfaction, design your facility and be your partner for help with ­financial services and managed services.

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Implement and Integrate

“Help me and my organization get up and running with something new”

Implementation services

 

Our portfolio of Implementation Services helps you deploy new technology in a sustainable fashion, with minimum impact. Services range from project management, installation, IT integration, interoperability, application training and educational services.

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Monitor and Optimize

“Help me perform over time and continuously improve”

Optimization services

 

We can help you increase process efficiency and achieve continuous operational improvement. Our team provides data analytics and performance improvement services to help increase processes efficiency, optimize your technology and staff utilization, and provide interim leadership. Collaboratively, we help optimize your department, hospital, or enterprise.

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Prevent and Maintain

“Help me prevent and react when something goes wrong”

Maintenance services

 

Our portfolio of Maintenance Services is dedicated to maximizing your technology uptime. In addition to repair services, we offer remote equipment monitoring and preventative maintenance. We manage the labor and parts, for both Philips and non–Philips equipment. We also train and educate your own biomed staff.

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Update and Secure

“Help me stay current and secure”

Upgrading services

 

Our portfolio of Upgrading Services assures that your technology is always current, secure and up-to-date for your speci­fic situation. Services include software maintenance services, cyber security services, trade-in services and fi­nancial models to provide you with access to the latest technology across the lifecycle in a sustainable way.

Enabling technologies for services

 

A variation of proactive, predictive, and supporting technologies are at your disposal to support your selected service(s). These technologies and tools aim to enable you to have more effective workflows, provide transparency of data, schedules, activities and more.

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Customer Services Portal

 

Based on the ServiceMax platform, the Customer Service Portal is a comprehensive application empowering customers to manage a wide range for service needs, at an individual product level, at a service event level, at a facility level, at a contract level and more.

Customer stories

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Philips services - Count on us as your patients count on you

 

Philips Service is always there and always on to work as one with your teams to keep your systems running smoothly, seven days a week, if needed.

 

Our flexible services and education offerings may be adapted to your needs in order to support your internal teams. By teaming up with Philips to take care of your systems you can worry about what really matters – delivering better care, to more people, at lower cost.

Healthcare Consulting

 

Our consultants help hospitals and healthcare systems improve value to patients by creating exceptional environments and achieving meaningful and sustainable improvements.

Related areas

 

See our full listing of products, innovative solutions - suites of systems, smart devices, software and services and partnership across the continuum of care with healthcare providers and our customers

Let's talk

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Interested in our services? Have a question?
We'd be happy to help you.