The future of maintenance will reinvent operational effectiveness

    Through the advent of AI and data-driven technologies, the shift has begun from reactive to proactive maintenance, and, in time, to predictive maintenance. Through remote monitoring, engineers can proactively assess equipment and respond before it degrades. Predictive analytics will increasingly enable engineers to know when a system has a fault. They will be able to inform the customer and order necessary parts for repair in advance.

    At Philips, we believe the future of maintenance is about predictability, proactivity and keeping unplanned downtime to zero. Burcu Sen, Sr. Product Manager, Philips Services, Service Portfolio Management ventures: “At Philips, we offer much more than simple upkeep for your technology.

    We’re committed to helping you drive performance, usability and interoperability by keeping your technology sustainable and reliable.

    Turn to us for technical phone support, on-site support and remote problem resolution directly from experts with deep clinical insights. Whether you are looking for short or long-term services for Philips or multi-vendor equipment and software, we can work with you to choose the most appropriate options that complements your in-house capabilities and budget for first time right maintenance.”

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    Maintenance services

    “The servicing of the future isn’t about reducing downtime, it’s about enabling healthcare systems to make full – and evolving - use of their sophisticated equipment and technology investments, when they want and how they want.”

    Eugene Ivanov

    Service Project Manager, Philips Remote Services

    Operational Intelligence for Maintenance 4.0

    With predictive maintenance, we are able to prevent issues from happening. We help you to fine-tune and optimise workflows and system usage, enabling you to treat more patients. Our flexible maintenance agreements support the strategic priorities of our customers and their patients’ care.

    This is the age of Operational Intelligence, where we combine people, process and technology to reinvent operational efficiencies within healthcare facilities.

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    "Maintenance of the future will prevent absolutely any downtime in the customer workflow and enable customers to use their machines to the full and keep evolving their capabilities."

    Ashishkumar Sinha

    Manager, Philips Imaging Remote Services

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    Senior briefings for maintenance

    Discover why and how Operational intelligence is transforming the future of maintenance and how your healthcare system can benefit.

    Envisioning the future of maintenance 

    Discover why innovating maintenance is of increasing important from a strategic point of view. Hospitals need fast, reliable and proactive responses to possible issues or equipment downtime to ensure the systems are available and issues are fixed the first time.

    Fast tracking remote servicing and monitoring in Latin America during COVID-19 

    Find out why the integration of people, process and technology became even more vital during the global pandemic.

    Making the future happen, today


    Overview of Philips Maintenance 4.0

    Philips maintenance services

    Spotlight on Philips Maintenance Services

    With an ever increasing portfolio of maintenance services, a history of innovation and the breadth and depth of being part of one of the world’s leading health technology companies, Philips Maintenance Services is leading the transformation from reactive to proactive and predictive maintenance, flexible service agreements and beyond.

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