For equipment maintenance, call
0870 532 9741
Customers are consistently delighted when they receive high quality service that is speedy and hassle free. We are driven by our Customer First mind-set, and strive to deliver outstanding service in all interactions. We offer this world class customer support through the channels that suit our customers best; whether its phone, email or web portal tailored to meet the needs of our customers.
Robert Horner - Customer Care Centre Manager, UK & Ireland
No matter what your strategic priorities or service needs, you can expect a great service experience, open communications, and a hands-on partnership with Philips. Benefit from our expertise and in-depth knowledge across the healthcare spectrum. Extend your reach through Philips and our established third-party networks.
You have access to our broad and stable network of almost 7,000 diversely skilled engineers worldwide. Your operations benefit from their decades of experience and know-how and the latest service innovations. Our technical experts also serve as trusted advisors to help you simplify operations and streamline workflow, so you have more time to focus on your patients.
When an issue occurs, we know you need fast answers to your questions. At Philips we are changing the way service is delivered to you with our new seven-day Customer Service solution. We’ve extended our technical helpdesk from Monday through Sunday so you get support when you need it. Seven-day support is available as standard to direct contract customers.*
*Availability depends per keymarket and per selected modality
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