Healthcare Service Improvement

Imaging Service Optimisation

Need more information on Imaging Optimisation?
We will contact you as soon as possible.

Contact information

* This field is mandatory

Contact details


Company details


Recent success

Improving workflow efficiency for imaging services

Many patients have an imaging procedure at some point during a hospital visit or stay and the experience is an important component of their loyalty and retention to a health system. Our consultants provide strategic guidance and hands-on implementation support to help improve the quality of care by streamlining radiology processes, increase patient throughput and enhance the patient and staff experience.

Working collaboratively with an imaging department, we help identify operational inefficiencies and recommend opportunities to improve workflow and staff efficiency, scheduling processes, and system utilisation while decreasing exam times.

An innovative approach

Using an innovative Design Thinking methodology, we focus on solution options and work with your team to create a preferred future state.

  • Assessment: Based on data analysis, an assessment of current processes is completed including stakeholder interviews and observations, and a gap analysis of key performance measures.
  • Patient experience review: Creation of an insights-based view of the patient journey identifies opportunities for improvement.
  • Recommendations: Collaborating with your clinical and management teams, we provide prioritised recommendations to increase clinical process efficiency and patient throughput.
  • Implementation: Our consultants can assist in implementing new processes and embedding sustainable change management programs, as needed.

Radiology Patient Flow Measures #2

Proven results*

Through innovative, collaborative, and patient-focused engagements, Philips has helped clients achieve meaningful and sustainable results in clinical efficiency, patient throughput, and patient satisfaction.

  • Enhanced patient and staff satisfaction
  • Decreased exam times, improved workflow efficiency, and enhanced patient satisfaction at a regional medical centre
  • Streamlined processes and reduced waiting times at Rijnstate Ultrasound Services

Results performance improvement Schedule Analysis

* Results from case studies are not predictive of results in other cases. Results in other cases may vary.

Related services

Learn more about our healthcare consulting services for your organisation

You are about to visit a Philips global content page


You are about to visit a Philips global content page


Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.