Our Philips Ambient Experience team delivered dynamic lighting, projection, and sound solutions to help provide a calming and engaging environment for patients and an efficient workplace for staff in the MRI rooms. As the patient or staff selects the room theme, there is a sense of personalization. The on-screen display of examination progress and breath-hold guidance further supports patient compliance during the scan.
The CUH team believed that if they did not include Ambient Experience in all of the MRI rooms, the rooms without would not be utilized fully which could cause scheduling conflicts, patient no shows, and staffing issues.
Ambient lighting was also installed in the reception area, corridors, and waiting rooms to further enhance the end-to-end patient experience.