Designed around you
A RightFit Evolution agreement offers an excellent service experience, open communication and a hands-on Philips approach. We work with you to determine the specifics of your SMA, and base the agreement on your requirements for upgrading, functionality, standardization, compatibility, safety and cost.
This SMA is based on a multi-year partnership to continually advance your capabilities. We work with you consistently to provide regular upgrades of up-to-date clinical applications, which open up new opportunities for improved patient care and ensures a seamless workflow.
OEM customer support
Philips’ 2,100 Field Service and Remote Service Engineers have the clinical knowledge and technical skills to handle the most complex service challenges. Our experts use their deep experience with Philips patient monitoring systems to ensure upgrades are made with minimal disruption to operations.
Remote services and connectivity
With a growing number and breadth of remote-capable systems, Philips engineers are able to resolve issues faster both remotely and on-site. With the goal of zero unplanned downtime, Philips applies reactive, proactive and predictive technologies to connected systems with minimal disruption to patient flow.