BiPAP A40 Pro
Information for patients and caregivers who have received a BiPAP A40 Pro as a replacement for your existing device
Ozone and UV light cleaning products are not currently approved cleaning methods for sleep apnea devices or masks and should not be used.
Which BiPAP A40 Pro did you receive?
I received a BiPAP A40 Pro without a humidifier
Thank you for your patience with receiving your replacement BiPAP A40 Pro device. It is provided to you as a replacement for your existing therapy device. This device has been inspected and is safe for your continued therapy use. We understand that any change to your therapy device can cause concern. We are working with your healthcare provider/DME to ensure proper and smooth replacement device setup. We have a patient management software solution that in many cases allows your healthcare provider to access the prescription settings from your previous device. This means your replacement device will have comparable settings to your previous device.
Links and downloadables
Providing patients with safe and high-quality therapy devices is our primary focus. Upon receipt of the device, in accordance with our repair and replacement process, we replace the sound abatement foam and associated air pathway blower with brand new parts. Your device's manufacturing warranty has been adjusted to cover all labor and materials to repair your replacement device free of charge. We will then thoroughly clean and decontaminate the device, update the firmware, test, and repackage it with a “refurbished” sticker to show that it is ready for use. By returning your original device, you can help to make sure that it can be repaired for future use by another patient.
Philips BiPAP A40 Pro setup and use videos
Device navigation
Cleaning and maintenance
Accessories
Power and alarms
Leaks
Connecting oxygen
Prescription checking
I received a BiPAP A40 Pro with a humidifier
Thank you for your patience with receiving your replacement BiPAP A40 Pro device. It is provided to you as a replacement for your existing therapy device. This device has been inspected and is safe for your continued therapy use. We understand that any change to your therapy device can cause concern. We are working with your healthcare provider/DME to ensure proper and smooth replacement device setup. We have a patient management software solution that in many cases allows your healthcare provider to access the prescription settings from your previous device. This means your replacement device will have comparable settings to your previous device.
A note about recertified devices
While affected devices contained a polyester-based polyurethane (PE-PUR) sound abatement foam component, the sound abatement foam in all new and recertified devices is a silicone foam that has met all applicable industry testing standards, including particulate and Volatile Organic Compounds (VOCs) emissions testing, and is authorised as part of our remediation.
Links and downloadables
Providing patients with safe and high-quality therapy devices is our primary focus. Upon receipt of the device, in accordance with our repair and replacement process, we replace the sound abatement foam and associated air pathway blower with brand new parts. Your device's manufacturing warranty has been adjusted to cover all labor and materials to repair your replacement device free of charge. We will then thoroughly clean and decontaminate the device, update the firmware, test, and repackage it with a “refurbished” sticker to show that it is ready for use. By returning your original device, you can help to make sure that it can be repaired for future use by another patient.
Philips BiPAP A40 Pro setup and use videos
Device navigation
Cleaning and maintenance
Accessories
Power and alarms
Leaks
Connecting oxygen
Prescription checking
Cleaning your BiPAP A40 Pro
Before resuming therapy on your new or replacement machine, you or your equipment provider must visually inspect the following accessories for evidence of particulate contamination: If there is no evidence of particles on any of these components: If visible particles are evident on any of these components:
Philips BiPAP A40 Pro cleaning
