Service Agreements for Healthcare Informatics

radiation protection header

RightFit Service Agreements

Enabling uninterrupted patient care

A complete range of innovative services that meet your IT challenges

Philips RightFit Service Agreements go beyond standard service support. Our Value, Protection and Uptime propositions offer a broad range of services to fit your healthcare enterprise's capabilities and meet your unique clinical, operational and financial goals.


In a rapidly evolving clinical landscape, our RightFit Service Agreements keep your healthcare IT systems secure and operating at peak performance. In addition, our experts provide support as you grow, helping you tackle new challenges – today and tomorrow.

youtube video image
We work with your teams when you need us to keep your systems running smoothly.

*All offers are package-dependent and may vary per country.

**Varies per market and customer agreement type
***Globally, 2017

Proven capabilities

Finding the right fit

Philips RightFit Service Agreements are the basis of a trusted partnership. We start by gaining an in-depth understanding of your healthcare workflow and helping you define the scope of your needs and goals, before recommending the best choice of services for your priorities and technologies.

Providing proven customer support

Our experience is based on remote connections to over 16,000 medical applications across healthcare enterprises in more than 128 countries, all of whom use Philips Remote Services. We are with you every step of the way, providing proven support that you can rely on.

Teaming up to excel

To minimise unplanned downtime, Philips applies proactive and predictive technologies to connected systems with little disruption to patient flow. With over 7000 field service engineers located around the world, Philips service experts are on-hand partner with your in-house staff and help keep your systems operating at peak performance, whenever and wherever you need them.

Empowering your organisation

With a broad offering of educational services, our experts can train your in-house staff to acquire the skills and tools they need to solve daily service challenges. All our training modules aim to boost the expertise of your technical and clinical staff, increase system availability and improve efficiency.

Delivering on your investment

Besides delivering professional support, Philips RightFit Service Agreements are designed to work within your budget. This maximises your return on investment, optimises workflow and operations, and safeguards against any unexpected high costs arising from system downtime.
Resources to support your decision-making

Why choose RightFit

Youtube video thumbnail one
Youtube video thumbnail two

The right partner for your ongoing journey

A RightFit Service Agreement provides support as you grow and helps you tackle new challenges as they arise. Our service agreements provide the basis for an ongoing, dynamic and agile partnership that leaves you free to focus on what's important – patient care.


Are you ready to experience high-performance healthcare informatics for yourself? Discover how RightFit Service Agreements can help your enterprise harness the full potential of it's healthcare IT.


Contact information

* This field is mandatory
By specifying your reason for contact we will be able to provide you with a better service.
We work with partners and distributors who may contact you about this Philips product on our behalf.

Final CEE consent

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.