Patient Monitoring Informatics Service Agreement
Patient Monitoring Informatics Service Agreement
The Patient Monitoring Informatics Service Agreement (PMISA) is a modular service agreement to keep your patient monitoring systems standardized and secure with ongoing access to software upgrades.
To provide superior service, you need enhanced monitoring technology that is safe, secure and reliable while protecting your patients and their data against cybersecurity threats. You also need to streamline operational workflow and access critical insights, while ensuring the investment meets your budget. Patient Monitoring Informatics Services Agreements (PMISA) is a modular service that enables you to maintain the security of your monitoring solution, supports IT & Biomed collaboration, helps ensure high levels of equipment uptime and helps you stay one step ahead of clinical advancements.
- Protect against cybersecurity threats
- Enhance system performance and network integration
- Improve predictability of costs & stay clinically up to date
Service delivery summary
PMISA is a modular offering to help you stay ahead of the technology curve
- Protect against cybersecurity threats - software upgrades/fixes, OS patching, antivirus management and hardware upgrades.
- Enhance solution performance and network integration – maintenance services, network assessments and interoperability consulting.
- Access to support - remote assistance wherever and whenever needed, on-site or remote technical support.
- Technical & clinical education - bring systems and clinical staff up to speed with professional support, training and workflow consulting
Benefits
The Patient Monitoring Informatics Service Agreement is where technology meets IT – empowering you to focus on delivering outstanding care to your patients.
- Ensure compliance of your patient monitoring solution and minimize cybersecurity threats
- Get access to expert support when needed
- Ensure system readiness and minimize equipment downtime
- Be ready to add new equipment at any time with a system that’s standardized and up to date
- Support collaboration between IT and biomed teams across your healthcare facility
Why now
Today, data can be linked together and processed for new insights, but digitizing data comes with huge risk that need to be protected against.
- Ransomware and hacking are the primary cyber-threats in healthcare.
- Over the past five years, there has been a 256% increase in large breaches reported to the U.S. Department of Health and Human Services involving hacking and a 264% increase in ransomware [1].
- 95% of medium and large sized hospitals say they’re operating with end-of-life operating systems or software with known vulnerabilities [2].
Footnotes
- “Dear Colleague" Letter addressing the cybersecurity incident impacting Change Healthcare, The Office of Civil Rights (OCR), March 13, 2024. https://www.hhs.gov/about/news/2024/03/13/hhs-office-civil-rights-issues-letter-opens-investigation-change-healthcare-cyberattack.html
- Department of Health and Human Services. Hospital Cyber Resiliency Initiative Landscape Analysis, April 17, 2023. www.hhs.gov. https://405d.hhs.gov/Documents/405d-hospital-resiliency-analysis.pdf
Disclaimer
Availability of services may vary by country.