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Emergency Department (ED) visits can be anxiety provoking for both children and adults as well as caregivers due to noise, unfamiliar people, lack of control, and fear of the unknown while awaiting intervention, diagnosis, and disposition.
Philips can help you see the Emergency Department through the eyes of your patients, looking beyond the walls, the beds, and the medical equipment to the the space itself.
“I think it even helps me when I go into the room to do a procedure, the whole mood seems to be more peaceful and calmer. And I think it’s contagious to everybody else, both the staff and the patients.”
Dennis Hernandez, MD, Medical Director, Emergency Department, Florida Hospital for Children
By helping to design a new pediatric emergency department, Philips Consulting helped to increase patient volume at Florida Hospital for children.
Click here to learn morePhilips healthcare consulting experts used design thinking in healthcare for improving patient experience in the emergency department at Aalborg University Hospital
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Get in touch with one of our consultants to learn how our Ambient Experience solutions can improve your productivity and efficiency, while enhancing the patient and staff experience. After we've received your inquiry we will get back to you within two working days
Werner Satter
General Manager Experience Solutions
Niels Buning
Director Business Development & Marketing EMEA
