Customer Care


Why does the iron not produce any steam?


1. The steam control may have been set to zero steam position

Solution: Set the steam control to position.

2. There is no water in the tank and/or the settings are not set correctly


Step 1: Ensure there is water in the tank.

Step 2: Set to the appropriate steam and temperature setting as shown in table

Green area – Steaming possible

Red area – No steaming possible, may lead to water leakage.

Note: Dial graphics is for illustration purpose only and may differ from the dial of specific models.

Temperature Dial
Fabric Table

3. The steam vents of the soleplate may be blocked by impurities (e. g. calc)


Perform calc-cleaning or decalcification on your iron. 

Kindly refer to your user manual or this website for cleaning maintenance advise.


How to descale Philips iron:


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