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Follow this guide to help solve common charging, battery or power issues with your Philips Avent electric breast pump, including:

My pump charges slowly
My pump won't charge
My pump turns off by itself
My pump works poorly when plugged in
My pump charges but won't work when plugged in
My pump won't turn on
My pump displays "Er" and turns off suddenly

Important: Before following these troubleshooting steps, please first identify the electric breast pump you use.

White motor units have a rechargeable battery.
Pink motor units do not contain a rechargeable battery and can only be used while connected to a power source.

Please take your time and read each section carefully. Philips support staff uses the information and solutions in this article to solve most battery, charging and power-related issues.

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