Philips Support

Video problems with my Philips webcam and MSN/Skype

Published on 2018-06-26

1) Go to the MSN/Yahoo/Skype website and download and install the latest version * MSN: Tools > Audio Tuning Wizard, and follow the steps to set up audio * Yahoo: Download the Audio setup wizard from * Skype: Tools > Options > Audio setting , or go to Note: Make sure you select the correct device from the microphone list. 2) Select which microphone you want to use: webcam microphone, Multimedia Headset or laptop built-in microphone (soundcard) 3) You need to save your choice for the change to take effect

Looking for something else?

Discover all Philips Support options

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.