Philips Support

Wireless subwoofer/speakers keeps on disconnecting

Published on 2018-02-09

Disconnection may be a result of interference from other devices: Make sure wireless devices such as router and DECT phone are placed away from the Soundbar.

Locate the wireless subwoofer/speakers as recommended in the Quick Start Guide.

Try using a different channel for the router to minimize interference.
To re-connect the subwoofer/speaker: Disconnected subwoofer/speakers can be re-connected manually. Refer to the user manual for connection steps for your model.