Search terms

Philips Support

Notification ECD Error: -1 appears on the display

Published on 2017-08-24

The error message means there is no active Internet connection for the unit. Check the network setting on the unit.

Contact Philips

We are happy to help you

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Support Homepage

Exclusive offers, just for you


Healthy lifestyles start here. Sign up to enjoy:​

Member-exclusive offers.

Early access to sales.

Tips on healthy lifestyles.

People that are happy to make use of their membership
*
I would like to receive promotional communications – based on my preferences and behaviour – about Philips products, services, events and promotions. I can easily unsubscribe at any time!
What does this mean?

By clicking on the link, you will be leaving the official Royal Philips ("Philips") website. Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. Philips makes no representations or warranties of any kind with regard to any third-party websites or the information contained therein.

I understand

You are about to visit a Philips global content page

Continue
© Koninklijke Philips N.V., 2004 - 2025. All rights reserved.

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.