Receiving false notifications can be caused by your device's sensitivity being set too high. Adjust the sensitivity to a lower level to prevent these notifications. Read the following sections to learn how.
My Philips Avent Baby Monitor app+ sends me false notifications
Published on 27 May 2025
I'm receiving too many sound or motion detection notifications
If you're receiving too many sound or motion notifications, do the following:
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Open Baby Monitor+ and go to Settings > Alerts and notifications (see Image 1 below).
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Select Sound detection or Motion detection (See Images 2 and 3 below).
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Lower the sensitivity level to reduce the number of alerts triggered by minor sounds or movements.
