Philips Support

Why can't I see the 3D effect on my 3D-labeled disc?

Published on 2017-08-24

The problem may be caused by the improper 3D glasses. There are some discs in the market labeled with 3D-version, you can only use a normal RED / GREEN filter glasses instead of an active 3D glasses to see the 3D effect.

The information on this page applies to the following models: HTS9221/12 , HTS9241/12 .

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