Troubleshooting My Philips styler does not switch on If your Philips styler does not switch on, this can be due to several reasons. To determine why your styler is not switching on, follow the steps below. There might be a power failure or a faulty power supply Check that the power supply is working. If it is, plug in another appliance to check that the power supply is working. Your Philips styler may not be suitable for the voltage to which it is connected Make sure that the voltage indicated on your styler is in accordance with the local voltage. The cord might be damaged If the cord is damaged, we will happily replace your styler. Contact our customer service team in your country or a service centre authorised by Philips.