FC6402/61 PowerPro Aqua Stick vacuum cleaner
Please be aware that your product may differ in color from this picture, but the support information is same
View product

PowerPro Aqua Stick vacuum cleaner


My Philips PowerPro Aqua releases less water than usual

This can have several causes:

Cause: The microfibre pad is not placed correctly

The microfibre pad covers the strip and blocks the water flow from the strip.

  1. Make sure that the Velcro strips on the mop and the Velcro strips on the water tank are perfectly aligned.
  2. Also make sure the striped side of the mop is facing outwards, away from the bottom of the water tank.
Correctly placed microfibre pad

Cause: The wetting strip is blocked by excessive residue

  1. Remove the wetting strip. Rinse it thoroughly and rub it with a dry cloth.
  2. You can also let the strip soak overnight in a solution of 1 part vinegar to 3 parts water. Rinse thoroughly after soaking and rub it with a dry cloth.
Removing excessive residue

Cause: The water tank is empty or nearly empty

Refill the water tank

Cause: You have used a microfibre mop that has not been supplied by Philips

Only use an original Philips microfibre pad. You can buy these microfibre pads from your Philips dealer or in the Philips Online shop under type number: FC8063.

Philips microfibre mop

The information on this page applies to the following models: FC6402/61 .

Register your product
Register your product

Keep track of your product warranty coverage

Qualify for cash-back, gifts and special offers

Get easy access to product support